Terms of service

Terms of service

Terms and Conditions



1.1 We are Vallie Limited ("We"). We are a limited company registered in England and Wales under company number 09687241 and we have our registered office at Vallie Ltd. c/o WeWork, 1 Fore Street Avenue, London EC2Y 9DT. We provide the Services (as defined below).

1.2 These terms and conditions (the “Terms”) set out the terms on which you may make use of our applications for smart phones published from time to time on multiple platforms (together the “Application”) and our website located at www.vallie.co.uk (the “Website”), whether as a guest or a registered user in each case including any changes we may make and/or any new features we may introduce from time to time. Use of the Application includes downloading, accessing, browsing, and registering to use the Application.

1.3 We make the Application and the Website available to individuals and business users who wish to make use of our vehicle transportation and parking services provided through the Application as further detailed below (the “Parking Services”). Our valet parking agents (each an “Agent”) also have access to the Application.

1.4 In order to simplify these Terms, the Website, the Application and the Parking Services are collectively referred to herein as the “Services”.


2.1 Please read these Terms carefully before you start to use the Services, as these Terms will apply to your use of the Services. We recommend that you print a copy of these Terms for future reference.

2.2 We may revise these Terms from time to time by amending this page. We will notify you of any changes to these Terms by sending an email to the address recorded by you when you registered with the Application or by posting a message on the Application.

2.3 By using the Services, you confirm that you accept these Terms (as amended from time to time) and that you agree to comply with them. If you do not agree to these Terms, you must not use the Services.

2.4 These Terms refer to our privacy policy (a link to which can be found at the bottom of the Website) (the “Privacy Policy”). The Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Services, you consent to such processing and you warrant that all data provided by you is accurate.


3.1 The Website and the Application are made available free of charge. Access to certain Services may be subject to a charge.

3.2 You are responsible for making all arrangements necessary for you to have access to the Services. We shall not be responsible for any data or network costs associated with your use of the Services.

3.3 You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

3.4 You may not use the Services for business purposes. This means that you may not resell the Services and/or use the Services to provide parking services for or on behalf of your customers. You must be capable of entering into a binding agreement with Vallie and must not be barred from using the Service by any applicable law.

3.5 Each time you use the Services, you represent and warrant that:

(a) you are at least 17 years old;

(b) you are one of: (i) the registered owner of the motor vehicle in relation to which the Services are to be provided (the “Vehicle”); (ii) the registered keeper of the Vehicle; or (iii) directly authorised by the registered owner or registered keeper of the Vehicle to drive the Vehicle and make use of the Services;

(c) you possess a valid driver’s licence and are authorised to operate a motor vehicle and have all appropriate licenses, approvals and authority to participate in the Services in all jurisdictions in which you use the Services;

(d) the Vehicle is in good operating condition and meets the industry safety standards and all applicable statutory and state department of motor vehicle requirements for a vehicle of its kind;

(e) you will be solely responsible for any and all liability which results from the condition of the Vehicle, including, but not limited to personal injuries, death and property damages;

(f) you will be solely responsible for the full functionality of the Vehicle. If the Vehicle fails to function (electrical, mechanical or other) in any way while we are in possession of the Vehicle, you will be responsible for all storage fees, roadside assistance, alternate transportation and repair of any kind. We may arrange such services on your behalf;

(g) you have the legal right to designate Vallie and any of its Agents as your agent and you delegate actual authority to Vallie and to any of its Agents to operate the Vehicle and to make decisions on your behalf for the purposes of providing the Services;

(h) you are named or scheduled on a valid insurance policy (the “Insurance”) covering the Vehicle you use when participating in the Services which meets the minimum requirements set out in law for use of the Vehicle in any jurisdiction in which you use the Services; and

(i) the Insurance covers any anticipated losses related to your participation in the Services or the operation of the Vehicle by Vallie or any of its Agents.

3.6 You hereby indemnify us against any claim, loss or penalty brought or imposed against Vallie or any of our Agents as a result of any breach of the warranties in paragraph 3.5.


4.1 In order to use some of the Services, you will be required to register and create an account (an “Account”). You can create an Account via the Application or via third party social networking services such as Facebook. If you choose to register using a third party social networking service, we will complete certain information in respect of your Account by extracting pre-existing personal information such as your name, email address and other personal information from your social networking accounting so long as your privacy settings with the social networking service permit us to do so.

4.2 During the registration process, we may ask you to provide information about the Vehicle, such as its make, model, colour and number plate (the “VIN”). We require this information in order to be able to provide the Services. You must ensure that this information is kept up to date at all times and you agree to update such information to keep it accurate, complete and up-to-date. If you do not maintain current information with us, we may have to suspend or terminate your Account.

4.3 During the registration process, you will be required to provide certain bank account and/or card details (together the “Payment Information”) to our third party payment processor which is Stripe,Inc. (the “Payment Processor”). All Payment Information will be provided directly to the Payment Processor. Vallie will not receive or store any such Payment Information.

4.4 You are responsible for all activities that occur under your Account, whether or not you know about them. If you choose, or you are provided with, a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party. If you know or suspect that anyone other than you knows your password, you must promptly notify us and/or change the password.

4.5 We have the right to disable any password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.


General Information

5.1 Through the Application and the Website, a user is able to create a profile, schedule Parking Services and communicate with and rate Agents.

5.2 The Parking Services include:

(a) the ability to leave the Vehicle with an Agent at a location designated by you through the Application (the “Drop Off”) for transportation to, and storage in, a Vallie designated parking spot (the “Car Park”); and

(b) the ability to have the Vehicle collected from the Car Park by an Agent and transported to a location designated by you through the Application in order for you to retrieve the Vehicle (the “Return”).

5.3 Please note that the Car Park in which the Vehicle will be stored between Drop Off and Return will be provided by a third party. By using the Services, you authorise us to store the Vehicle in the Car Park subject to the policies of the Car Park then in effect.

Scheduling a Drop Off or Return

5.4 You may schedule a Drop Off or Return by providing the necessary descriptive information for the required Parking Services through the Application, including (i) the Drop Off or Return locations (as applicable), and (ii) the desired Drop Off or Return time (together, the “Services Information”). In the event that you provide an estimated Return time, you will also be presented with an estimate of the Fees (as defined below) applicable to the Parking Services based on the Services Information you have provided before you confirm your Drop Off reservation.

5.5 Please note that a Return time notified to Vallie at the time of making a Drop Off reservation is an estimate only and is not a reservation for a Return at that time.

5.6 Once you have confirmed your Drop Off or Return, Vallie will allocate the Booking to one of our Agents. You will have the ability to cancel your Drop Off or Return for a reasonable period of time before the scheduled Drop Off or Return time. The applicable cancellation period will be communicated to you via the Application (the “Cancellation Period”).

5.7 We will endeavour to arrange to have an Agent meet you at the designated location to retrieve or deliver the Vehicle at the designated time. We arrange for our Agents to arrive before you are scheduled to arrive for a Return to avoid traffic issues and so that an available spot for Drop Off can be identified. If you know you will be late for the Return, it is your responsibility to notify us via the Application of any delay. Our Agents are directed to only wait up to 10 minutes before they are asked to re-contact Vallie for an additional assignment. We reserve the right to charge cancellation fees for late arrivals at either the Drop Off or Return locations.

Drop Off and Return Procedure

5.8 Drop Off. When you have arrived at the location designated in the Service Information, at the designated time the Agent will meet you and ask you to Validate the Drop Off. You must not give a person possession of the Vehicle unless the Drop Off has been properly Validated as described in the section titled “Validation” below.

5.9 Once the Drop Off has been Validated, the Agent will transport the Vehicle to the Car Park and will store the Vehicle's keys in a secure location controlled by Vallie.

5.10 Return. When you have arrived at the location designated in the Service Information, at the designated time the Agent will meet you and ask you to Validate the Return. In the event that you cannot Validate the Return, the Agent will not be able to return the Vehicle to you. This is to protect you and your Vehicle.

5.11 Once the Return has been Validated, the Agent will return possession of the Vehicle to you.

5.12 Vallie agents are not permitted to take custody of a Vehicle in traffic, double park in the flow of traffic, or park illegally including without limitation on double red lines.

5.13 You must also obey all traffic laws when using the Services. Specifically, you should not park the Vehicle in any illegal spot for a Drop Off. Therefore you may not park in bus stops, on double red lines or red routes, in disabled parking spaces, or in locations that are dangerous or could disrupt traffic flow. You are responsible for transferring the custody of the Vehicle to Vallie in a safe and legal manner.

5.14 We will always try our best to procure that an Agent arrives at a Drop Off or Return location (as applicable) at the designated time. However, on occasion, through reasons outside of our control, this may not be possible. In the event that our Agent is more than five minutes late to the Drop Off or Return location (as applicable), you may cancel your Drop Off or Return reservation (as applicable) without charge. Notwithstanding the foregoing, time shall not be of the essence with regards to Vallie in respect of any Drop Off or Return (as applicable) and Vallie shall not be liable in any circumstances for any delay or losses suffered by you in respect of any Agent arriving at a Drop Off or Return location (as applicable) late.

Operating hours

5.15 Subject to the below, Vallie will generally provide the Services between the hours of 7:00 AM and 8:00 PM BST on Monday through Frida only (the “Operating Hours”). Vallie may not provide the Services and/or may alter the hours of operation on certain days. Any such changes will be detailed on the Application. Some Car Parks may have strict opening hours and it may not be possible to collect a Vehicle from a Car Park after a certain time. You should ensure that you notify Vallie in good time if your estimated Return time is likely to be later than any Return time provided in the Service Information or subsequently reserved with Vallie.

5.16 Vallie is unable to arrange a Return outside of the Operating Hours. If you do not confirm your Return during Operating Hours you will be required to arrange the Return of the Vehicle the next day during Operating Hours. This will incur additional Fees for storage over night.


5.17 In order to validate your Drop Off or Return you are required to provide the Agent with a code provided to you on the Application. He will then provide you with a code which must match a code provided to you through the Application

5.18 In the event that either you or the Agent does not have the correct code, the Drop Off or Return will not be validated. In such circumstances you must NOT give possession of the Vehicle to the Agent under any circumstances. In such circumstances you should contact Vallie customer services for a solution.


6.1 By making a Drop Off reservation, you authorise the Payment Processor to use the Payment Information provided by you to charge your credit card or bank account (the “Payment Method”) for all applicable fees and sales taxes that may be due to Vallie in relation to your use of the Services (the “Fees”).

6.2 You will be charged a single amount for Parking Services. The Fees will vary depending on the location of the Drop Off and Return and the duration of use of the Parking Services.

6.3 Please note that the Fees for the Parking Services may vary from any estimate given to you prior to you making the Drop Off reservation based on the actual amount of time between Drop Off and Return and any other relevant factors.

6.4 In the event that you fail:

(a) to arrive at a Drop Off or Return location at the designated time;

(b) fail to cancel a Drop Off to Return reservation within the applicable Cancellation Period; or

(c) fail to arrange a Return reservation within the applicable Operating Hours,

you will be charged an additional Fee. Details of these fees are available on the website.

6.5 You are responsible for providing complete and accurate Payment Information and contact information to us. We may suspend or terminate your access to the Services if your Payment Method is not accepted.

6.6 All Fees and payments are non-refundable and non-transferable except as expressly provided in these Terms. All amounts payable in respect of the Services must be paid in Great British Pounds Sterling. Quoted Fees do not include any applicable sales taxes (including without limitation VAT). Vallie has no obligation to provide refunds or credits relating to any Parking Services, but may do so in Vallie’s sole and absolute discretion.

6.7 You can access invoices in respect of Fees in your user area. You can download, print and email such invoices via your personal payment page.


7.1 The Insurance must cover the Vehicle whilst it is parked in the Car Park. In the event that the Vehicle is stolen or otherwise damaged whilst stored in the Car Park, you will be required to claim for any loss or damage to your Vehicle under your Insurance. In line with normal market practice in the UK, the Car Park excludes all liability for loss or damage to the Vehicle whilst it is stored in the Car Park.

7.2 Vallie provides limited liability insurance covering Agents during the performance of the Parking Services i.e. whilst they are in possession of and/or driving the Vehicle. This means that Vallie’s insurance will cover any damage to the Vehicle arising as a result of an accident whilst an Agent is in control of or driving the Vehicle. As with any automobile insurance policy, additional insurance terms, limitations, and exclusions apply.

7.3 When the Vehicle is returned during the Return process, you are required to check the Vehicle to ensure that no damage has occurred whilst the Parking Services have been performed. If you believe that damage has occurred to the Vehicle you must notify the Agent at the time of the Return and raise a damage report by contacting customer support. If you wish to be reimbursed for any damage to your vehicle that you believe occurred during the performance of Parking Services (the “Vehicle Damage”), you must submit a claim (the “Claim”) for such damage giving full details of the damage and attaching any evidence through the Application or the Website within 3 days of the day on which the Parking Services were performed. If you fail to submit your claim within the 3 day period, you waive any right to reimbursement from Vallie for such Vehicle Damage. You agree to provide Vallie with any information or documentation that Vallie may require in order to verify a claim for reimbursement for Vehicle Damage.

7.4 In the event that the Vehicle Damage is suffered during the performance of the Parking Service (and the Agent is aware of such Vehicle Damage), the Agent should automatically notify Vallie of the Vehicle Damage. Vallie will create a Claim and you should be provided with details of the Claim when the Vehicle is returned.

7.5 Depending on the nature of the Vehicle Damage and the circumstances of the Claim, you may be able to handle the Claim directly yourself through your insurance company or Vallie may be able to handle the Claim directly with its own insurance company. In either case, the Claim should have no impact on your no claims bonus.

7.6 Vallie will not be responsible for any incidental, special, exemplary or consequential damages in connection with any Vehicle Damage. Vallie’s liability to reimburse you for Vehicle Damage shall be limited to the actual costs of repair by a mechanic or automobile repair company selected by or with the consent of Vallie.

7.7 You may not get Vehicle Damage repaired at an automobile repair company without the prior written consent of Vallie. Any repairs must be on a like for like basis and must be approved by Vallie or its insurance company prior to any repairs being completed.


8.1 You may use the Services only for lawful purposes. You may not use the Services:

(a) in any way that breaches any applicable local, national or international law or regulation;

(b) in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

(c) to send, knowingly receive, upload, download, use or re-use any material which does not comply with the provisions relating to content in these Terms;

(d) to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

(e) to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

8.2 You also agree:

(a) not to reproduce, duplicate, copy or re-sell any part of the Application or Website in contravention of the provisions of these Terms;

(b) not to access without authority, interfere with, damage or disrupt: (i) any part of the Application or the Website; (ii) any equipment or network on which the Services are stored or through which the Services are operated; (iii) any software used in the provision of the Services; or (iv) any equipment or network or software owned or used by any third party connected with the Services.


9.1 These content standards apply to any and all material which you contribute to the Application and/or the Website (the “Content”) in respect of any review of any Agent and to any other interactive services associated with them.

9.2 You must comply with the spirit and the letter of the following standards. The standards apply to each part of any Content as well as to its whole.

9.3 Content must:

(a) be accurate, complete and not misleading (where they state facts);

(b) be genuinely held (where they state opinions) and not libel any person (whether living or dead);

(c) be original works or works which you are licensed and authorised to publish in their entirety; and

(d) comply with applicable law in the UK and in any country from which they are posted.

Content must not:

(a) contain any material which is defamatory of any person;

(b) contain any material which is obscene, offensive, hateful or inflammatory;

(c) promote sexually explicit material;

(d) promote violence;

(e) promote discrimination based on race, sex, religion, nationality, disability, sexual orientation or age;

(f) infringe any copyright, database right or trade mark of any other person;

(g) be likely to deceive any person;

(h) be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; or

(i) involve the operation of any lottery, sweepstake, game of chance or other regulated or restricted gambling activity;

(j) promote any illegal activity;

(k) be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety;

(l) be likely to harass, upset, embarrass, alarm or annoy any other person;

(m) be used to impersonate any person, or to misrepresent your identity or affiliation with any person;

(n) give the impression that they emanate from us, if this is not the case; or

(o) advocate, promote or assist any unlawful act such as (by way of example only) copyright infringement or computer misuse.

9.5 You warrant that any Content uploaded by you to the Application and/or the Website complies with the Content standards set out above, and you will be liable to us and indemnify us for any breach of that warranty.

9.6 Any Content you upload to the Application and/or the Website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your Content, but you are required to grant us a limited licence to use, store and copy such Content.

9.7 We will not be responsible, or liable to any third party, for the content or accuracy of any Content posted by you or any other user of the Application and/or the Website.

9.8 We have the right to remove any post you submit to the Application and/or the Website if, in our opinion, your post does not comply with the content standards set out herein or for any other reason.

9.9 The views expressed by other users on the Application and/or the Website do not represent our views or values.

9.10 Subject to your compliance with these Terms, Vallie grants you a limited, non-exclusive, non-transferable, non-sublicenseable license to access and view the Content solely in connection with your permitted use of the Services.


10.1 Subject to your compliance with these Terms, Vallie grants you a limited non-exclusive, non-transferable, non-sublicensable license to download and install copies of the Application on mobile devices that you own or control and to run such copy of the Application solely in connection with your permitted use of the Services.

10.2 Except as expressly permitted in these Terms, you may not:

(a) copy, modify or create derivative works based on the Application;

(b) distribute, transfer, sublicense, lease, lend or rent the Application to any third party;

(c) reverse engineer, decompile or disassemble the Application; or

(d) make the functionality of the Application available to multiple users through any means. Vallie reserves all rights in and to the Application not expressly granted to you under these Terms.

Additional Terms for App Store Applications

10.3 If you accessed or downloaded the Application from the Apple Store, then you agree to use the Application only: (i) on an Apple-branded product or device that runs iOS (Apple's proprietary operating system software); and (ii) as permitted by the “Usage Rules” set forth in the Apple Store Terms of Service.

10.4 If you accessed or downloaded the Application from any app store or distribution platform (like the Apple Store, Google Play or the Amazon Appstore) (each, an “App Provider”), then you acknowledge and agree that:

(a) these Terms are concluded between you and Vallie, and not with App Provider, and that, as between Vallie and the App Provider, Vallie is solely responsible for the App; and the App Provider has no obligation to furnish any maintenance and support services with respect to the Application.

10.5 The App Provider is not responsible for addressing any claims you have or any claims of any third party relating to the Application or your possession and use of the Application, including, but not limited to:

(a) product liability claims;

(b)any claim that the Application fails to conform to any applicable legal or regulatory requirement; and

(c) claims arising under consumer protection or similar legislation.

10.6 In the event of any third-party claim that the Application or your possession and use of the Application infringes that third party's intellectual property rights, Vallie will be solely responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim solely to the extent required by these Terms.

10.7 The App Provider and its subsidiaries are third-party beneficiaries of these Terms as related to your license of the Application, and that, upon your acceptance of the terms and conditions of these Terms, the App Provider will have the right (and will be deemed to have accepted the right) to enforce these Terms as related to your license of the Application against you as a third party beneficiary thereof.

10.8 You must also comply with all applicable third-party terms of service when using the Application.

10.9 You agree to comply with all European and foreign export laws and regulations to ensure that neither the Application nor any technical data related thereto nor any direct product thereof is exported or re-exported directly or indirectly in violation of, or used for any purposes prohibited by, such laws and regulations.


11.1 We will determine, in our discretion, whether there has been a breach of these Terms through your use of the Services. When a breach of these Terms has occurred, we may take such action as we deem appropriate.

11.2 Failure to comply with these Terms constitutes a material breach of the Terms upon which you are permitted to use the Services, and may result in our taking all or any of the following actions without giving you any notice:

(a) immediate, temporary or permanent withdrawal of your right to use the Services;

(b) immediate, temporary or permanent removal of any posting or material uploaded by you to the Application or the Website;

(c) issue of a warning to you;

(d) commence legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

(e) take further legal action against you; and/or

(f) disclose of such information to law enforcement authorities as we reasonably feel is necessary.


12.1 The Content on the Application and the Website is provided for general information only.

12.2 Although we make reasonable efforts to update the information on the Application and the Website and we may from time to time monitor Content published to the Application and the Website, we make no representations, warranties or guarantees, whether express or implied, that the content on the Application and the Website is accurate, complete or up-to-date.


13.1 Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

13.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Services or any content on it, whether express or implied.

13.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

(a) use of, or inability to use, the Services; or (b) use of or reliance on any Content displayed on the Application and/or the Website.

13.4 If you are a business user, please note that in particular, we will not be liable for:

(a) loss of profits, sales, business, or revenue;

(b) business interruption;

(c)loss of anticipated savings;

(d) loss of business opportunity, goodwill or reputation; or

(e) any indirect or consequential loss or damage.

13.5 If you are a consumer user, please note that we only provide the Services for domestic and private use. You agree not to use the Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

13.6 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Services or to your downloading of any Content on it, or on any website linked to it.

13.7 We assume no responsibility for the content of websites linked to the Application or the Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them or any goods or services advertised via them.


14.1 Vallie provides the Services on an “as is” and “as available” basis. You therefore use the Services at your own risk.

14.2 Vallie expressly disclaims any and all warranties of any kind, whether express or implied, including without limitation the implied warranties of the merchantability, fitness for a particular purpose, non-infringement and any other warranty that might arise under any law.

14.3 Without limiting the foregoing, Vallie makes no representations or warranties:

(a) that the Services will be permitted and/or available in your jurisdiction;

(b) that the Services will be uninterrupted or error-free;

(c) relating to any third party’s use of the Content submitted by you;

(d) that any Content submitted by you will be made available on the Application or the Website;

(e) that the the Services will meet your business or professional needs; or

(f) that Vallie will continue to support any particular features of the Services.

14.4 To the extent any disclaimer or limitation of liability does not apply, all applicable express, implied and statutory warranties will be limited in duration to a period of 30 days after you first use the Services and no warranties shall apply after such period.


15.1 We do not guarantee that the Services will be secure or free from bugs or viruses.

15.2 You are responsible for configuring your information technology, computer programmes and platform in order to access the Services. You should use your own virus protection software.

15.3 You must not misuse the Services by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Application or Website, the server on which the Application and/or the Website is stored or any server, computer or database connected to the Application and/or the Website. You must not attack the Application and/or the Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you might commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Services will cease immediately.


16.1 You may link to our home page on the Website, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

16.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

16.3 Neither the Application nor the Website must not be framed on any other website, nor may you create a link to any part of the Application or the Website other than the home page.

16.4 We reserve the right to withdraw linking permission without notice.

16.5 If you wish to make any use of Content on the Application or the Website other than that set out above, please contact us.


17.1 Where the Application or the Website contains links to other websites and resources provided by third parties, these links are provided for your information only.

17.2 We have no control over the contents of third party websites or resources.


18.1 You consent to receive all communications including notices, agreements, disclosers, or other information from Vallie electronically either by email or by posting them on the Application or the Website.

18.2 You may send notices of a legal nature to Vallie’s registered address as detailed at the beginning of these Terms.


19.1 Headings are for convenience only and shall not be used to construe these Terms.

19.2 If any of these Terms is found to be unenforceable by any court of competent jurisdiction, that Term shall be deemed severed from these Terms.

19.3 No failure or delay by Vallie in exercising any right hereunder shall be deemed to be a waiver by Vallie of such right.

19.4 Vallie’s rights remedies under these terms are cumulative.

19.5 These Terms are binding on and shall inure to be benefit of Vallie and its users and their respective successors, heirs, executors, administrators, personal representatives and permitted assigns.

19.6 Users may not assign any rights under these Terms without Vallie’s prior written consent.

19.7 No third party shall have any rights hereunder.


20.1 These terms shall become effective on the earlier of;

(a) you first accessing the Services; and

(b) registering as a user of the Services.

20.2 You may delete your account at any time.

20.3 Vallie may suspend, disable or delete your account or block or remove any Content thereon in accordance with the remainder of these Terms.

20.4 Upon termination all licences granted by Vallie will terminate. In the event of account deletion for any reason, Content submitted by you may be deleted and may no longer be available.


21.1 If you are a consumer, please note that these Terms, their subject matter and their formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction.

21.2 If you are a business, these Terms, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.